In these FAQs, we try to provide any answers to questions you may have, but you can also chat with us (below) right now or shoot us an email. We’ll get back to you as soon as we can!
What is the standard screen size?
Our standard screen size is 14” x 17” with a max printable area of 13″x16″.
How do I prep the files?
All Files must be 300 ppi or a Vector File. Preferred file types are .PSD, .TIF, .EPS, .AI, .PDF, and .JPG. Design should be sized to print. See the Art File Prep page for more info on how to prepare your order.
How much are your setup fees or screen fees?
We do not charge setup or screen fees.
What is your turnaround time?
Typical turnaround time is 7-10 business days. Turnaround time is only an estimate, is not guaranteed and starts when your deposit is paid AND we have all information to complete your job. Complex designs or orders with extra add-ons may increase turnaround time. The most up-to-date turnaround time will be listed on your quote and invoice. If you have a deadline for your order, you must let us know when placing your order and a rush fee may apply. Taking longer than 24 hours to approve your digital proofs may delay your order. Any circumstances out of Brooks Screen Printing’s control (ie: weather delays, shipping errors by the supplier, etc.) may also require more time and are not factored into the initial turn around time estimate.
Do you have a minimum?
We will do an order as small as 12 shirts per design but there will be some restrictions on size and number of colors. We recommend printing at least 25 for best pricing. If you need less than 12 shirts, we can discuss using heat transfer for your order.
Can I mix and match shirt & ink colors?
Yes. Different shirt colors are ok as long as the ink colors are the same. If we need to change ink colors additional fees will apply and you must order at least 12 of each ink color. For example, if you need half your shirts to get white ink and half to get black ink, then your order must be for at least 24 shirts and 12 will get white ink and 12 will get black.
Can I mix shirt sizes & do I need to order in dozens?
You can order as many different shirt sizes as you want and you DON’T have to order in dozens, unless otherwise stated. The base price per shirt for your order is for sizes S-XL. Shirts that are 2XL are an additional $2 per shirt. 3XL and up are $3 per shirt.
Do I need to pay for my shirts now?
You must pay a deposit of 40% before your shirts are printed. Balance will be due prior to, or at the time of pickup.
Can you do (insert crazy idea here)?
Maybe. Why don’t you drop us an email and we’ll see what we can do! We love pushing the limits of screen printing and coming up with creative ways to achieve awesome prints. Here are some quick ‘Do’s and Don’ts‘ to consider when you’re thinking of crazy ideas.